Do you have a prepaid debit card issued by Citi? If your answer to that question is ‘yes’, then please read on: as we will explain how you can go about accessing and managing your Citi prepaid card account online. Being able to access and manage your Citi prepaid card account online brings about many benefits. It means that you can check the Citi prepaid card balance, obtain the Citi prepaid card account statements and view the Citi prepaid card account transaction history online. In a nutshell, it means that you don’t have to make a phone call (or make a personal visit) to a Citi Branch whenever you wish to get information pertaining to your Citi prepaid card. With online access to your Citi prepaid card account, you can get information pertaining to the card account by yourself, over the Internet.
What accessing and managing your Citi prepaid card account online entails, at a glance
Accessing and managing your Citi prepaid card account online mainly entails going to the Citi website (specifically to the Prepaid Services page on the Citi website), and logging into the account there. You log in so as to access and manage the Citi prepaid card account online. You log in by entering a username and password. If you don’t have a username and password to use in accessing your Citi prepaid card account online, you need to register first. In that regard, you are supposed to click to indicate that you are a first time user and wish to ‘register your card now’. After registering, and getting a username and password, you can go on to log in and access your Citi prepaid card account online.
Things you need to have, to access and manage your Citi prepaid card account online
To access and manage your Citi prepaid card account online, you need to have undertaken registration for online account access (at the Prepaid Services page of the Citi website). As a result of that registration, you need to have a username and password that you can use to log into your Citi prepaid card account online. You also need to have access to a computing device that is connected to the Internet, if you are to access and manage your Citi prepaid card account online.
The website you need to visit, to access and manage your Citi prepaid card account online
To access and manage your Citi prepaid card account online, you need to visit the Citi website (specifically the Prepaid Services page on the Citi website). The address that can get you to the Prepaid Services page of the Citi website is provided below, in the ‘links to help you’ section.
Steps you need to follow, to access and manage your Citi prepaid card account online
- Launch the browser application on your computing device. Then enter the address for the Prepaid Services page of the Citi website into the browser, in order to be transferred to that page.
- When you get to the Prepaid Services page of the Citi website, you will notice a section (on the right hand side of the page) entitled ‘Access & Manage Your Account’. Within that section are spaces that are meant for you to enter a username and password. Accordingly, enter your username and password, then click on the ‘Log in’ button. You will subsequently be able to access and manage your Citi card account online.
- If you don’t have a username and password to log in to (and manage) your Citi prepaid card account online, then you need to register your card first. Below the ‘Log in’ button, you will see somewhere written ‘First Time User?’ and below that is a ‘Register your card now’ link. Click on the ‘Register your card now’ link.
- Go through the motions of registering your Citi prepaid card account for online access. Then, after setting up a user name and password, you can go back to the Prepaid Services page/login page – and log in there, so as to access and manage your Citi prepaid card account online.
Links to help you
- Citi website (Prepaid Services page): http://www.myecount.com
- Citi Prepaid Services Login: https://www.prepaid.citi.com